The following information was shared with us from KINETIC about the dance party refunds.
Hello All,
Thanks so much for your emails about refunds. If you haven’t heard directly from us in response to an email, please know we haven’t been ignoring you we have just been getting so many emails we can’t answer them all. This hopefully answers your questions. Per Eventbrite’s website, refunds can take 5-7 business days and refunds will be automatic to your original payment method.
An IMPORTANT thing to note: please be patient and wait for the refund to process in the next few days. If you request a refund manually it automatically approves (because the event was canceled). However, this will not refund your Eventbrite service fees, and it also slows the refund process down as we have to then manually clear a report created with Eventbrite.
Please bear with us through this time, we are sad we had to cancel, but know that we are still working extremely hard behind the scenes to make sure you get your full refund.
KINETIC